30-day return policy

Eligible items may be returned within 30 calendar days of delivery. Email [email protected] with the order number and reason for the return before sending the item.

Return conditions

Items should be clean, unused and free from signs of wear. Include the original packaging, hardware, trays and other accessories whenever possible. Items that cannot be returned safely for hygiene or condition reasons may be declined after inspection.

Return shipping

Customers are responsible for return shipping unless the item arrived damaged, defective or incorrect. Please contact us first so we can confirm the return address and instructions.

Refunds

After the returned item is received and inspected, an approved refund is normally issued to the original payment method within five to ten business days. Bank processing times may vary.

Damaged or incorrect items

Contact us promptly with the order number and clear photos. We will review the issue and provide an appropriate replacement, refund or other resolution.