Orders and support

How can I contact Tazuvra?

Email [email protected] with your question and order number if available.

Can I change or cancel an order?

Contact us as soon as possible. Changes cannot be guaranteed once an order enters processing or shipment.

Shipping and returns

Is shipping free?

Yes. Standard shipping is free for orders delivered within the United States.

How long does delivery take?

Orders normally begin processing within one to three business days. Standard delivery generally takes five to eight business days after dispatch.

What is the return window?

Eligible items may be returned within 30 calendar days of delivery. Review the Returns & Refunds page for condition and return-shipping details.

Choosing and using a chair

How do I choose between chair styles?

Consider the space available, whether the chair needs to fold or move often, and how many seating modes your family needs. Review each product’s dimensions and included features before ordering.

Does every chair include a tray?

Included accessories vary by model. The product name and description identify models with trays, removable trays, footrests, wheels, storage or other listed features. Please review the product details before ordering.

Can a child be left unattended in the chair?

No. Use the chair only under direct adult supervision, follow the assembly and use instructions, and confirm all locks and restraints are secure before seating a child.