Shipping Policy
Shipping Policy
Shipping coverage
Tazuvra currently serves customers in the United States. Standard shipping is free for U.S. orders.
Processing time
Orders normally enter processing within one to three business days after payment confirmation. Orders placed on weekends or holidays begin processing on the next business day.
Delivery estimates
Standard delivery generally takes five to eight business days after dispatch. Carrier delays, severe weather, high-volume periods and remote destinations may require additional time.
Tracking
When tracking is available, it is sent to the email address used at checkout. Tracking may take one to two business days to show its first updates after shipment.
Address changes
Review the delivery address before placing an order. Contact [email protected] immediately if a correction is needed, although changes cannot be guaranteed after processing begins.
Lost or damaged packages
If tracking has not updated for several business days, or a package arrives damaged, contact us with the order number and clear photos of the package and contents.